what this Event is about
Moving from tearoom discussions to creating sustainable, vibrant workplaces in healthcare means transitioning from informal chats amongst nursing staff to identifying and developing formal, practical strategies for a healthier, more dynamic work environment. In many healthcare workplaces, informal discussions on what’s wrong, what needs to change, and what needs to happen occur in tea rooms, treatment rooms, nurses’ stations, and even at the patient’s bedside.
While these conversations are essential for team bonding and stress relief (not the discussions at the patient’s bedside!), they may not always lead to constructive solutions or organisational change. They may even link to more significant stress because nothing changes, and the same conversation is continually repeated.
This conference aims to provide an alternative to the tearoom by creating a collegial space for robust discussion. You will gain new insight and skills into what an individual can do to influence and create change in a workplace. Change is possible – and it begins with a conversation. The three Conference facilitators have more than 100 years of experience in the nursing profession between them.
They bring their lived experiences to generate discussion, offer strategies, and provide a supportive space for turning conversations into action.
“I cannot express enough how brilliant this conference was. When I read the program before enrolling, I felt excited, and it did not disappoint. I have come away with so much immediately actionable information. I feel you could attend this yearly and benefit and takeaway new information every, single time. I think it is a must complete for anybody working in a team”
– Nicola, How to Regain Professional Authority through Effective Communication, Hobart 2024
This event is informed by several key elements:
- Recognising the trauma from which the profession grew and how that impacts how we function today – reclaiming professionalism and pride
- Understand that professional authority is different to decision-making power
- Rescuers and martyrs can also be psychopaths. Recognising our behaviours and what we might bring to interactions with colleagues
- Staying in a challenging and confronting conversation
- Moral distress and injury
- Shame and blame – we love that game
- Professional Boundaries – the self-disclosure, the hugs, the abuse
- Reconnecting with the human side of healthcare to reignite the passion for the compassionate aspects of nursing
- The collegial boundaries – we are all leaders
- Understanding how we integrate Code of Conduct, Code of Ethics and Standards of Practice to strengthen our professional authority
- Toxicity of kindness and niceness – it’s about professional communication and expectations
This conference is crucial in the context of the increasing pressure and challenges facing the nursing profession.
Effective transition from mere discussions to action can lead to significant improvements in healthcare delivery and nursing employee satisfaction.
Conference Learning Outcomes
At this conference, you will:
- Develop a deeper understanding of controversial issues in nursing practice
- Acquire strategies for effective communication in the face of differing perspectives
- Develop a reflective approach to personal biases and how they may impact nursing decisions
- Enhance professional authority in the face of challenging workplace situations
You will also learn:
- Enhance critical thinking skills to navigate challenges in the nursing profession
- The skills to encourage collaboration and teamwork to address contentious issues within the healthcare setting
- To identify opportunities for innovation and improvement
- How to create a collegial community where your voice will be heard and your ideas taken seriously
- How to reignite your professional passion
- Rediscover your professional purpose
- Why we need to celebrate achievements
- Recognising the difference between the work you are paid to do rather than the work you want to do
- What’s the difference between burnout and compassion fatigue
- Psychological wellness is not a passive process
- You have the power to envisage what you want
Places are limited. Book now to avoid disappointment!
Our Presenters:
Colleen Reid
In 1974 Colleen thought she would become a nurse for a little while. Forty-five years later she finds herself working in Nursing education.
During those years she became increasingly drawn back to psychiatry, working with people who were experiencing life very differently and who were at risk of ever-increasing marginalisation.
For many years she had the privilege and challenge of working especially with people diagnosed with personality disorders and trauma-induced conditions. She maintains a lasting appreciation and respect for their journey and their resilience.
Colleen has worked in Public and Private Hospitals, Community settings, and Nursing Education.
Colleen completed her Psychiatric training first, then her General and Obstetric training in the last cohort of hospital-trained nurses in Auckland. She has a BA Humanities and a Grad Certificate in Adult Education.
Sue Walker
Sue is the director and co-founder of the Nurses for Nurses Network.
Sue is a key contributor to the online education platform Nursing CPD – a Continuing Professional Development platform to assist Nurses in meeting their annual CPD requirements.
As a Registered Nurse, Sue holds Degrees in both Nursing and Health Administration, a Master’s Degree in Public Health, as well as a number of certificate courses in Psychiatry of Ageing, Gerontology, Chemotherapy Administration, and Training and Assessment. She is also an Accredited Mental Health First Aid Trainer, Mindfulness Practitioner, and Clinical Supervisor.
Sue has extensive experience as a clinician, educator, and senior manager. She has presented at local and international conferences on many topics including, key issues in healthcare, such as the psychological impact of the work that Nurses do and how the work requirements to deliver healthcare impact the health of the clinician. Other topics presented comprise of Nursing Leadership, Emergency Management, Mental health, Aged Care, Advanced Life Support, Assertiveness, Grief and Loss, and Workplace Bullying.
Sue is passionate about making a difference in how the community and Nurses experience the healthcare system.
“Nurses are the backbone of the healthcare system and work in difficult environments that can take advantage of their commitment to ensuring the best possible care is delivered. To continue to meet professional and community expectations Nurses and Midwives need to acknowledge their unique contribution to health care delivery and assert their collective strength to safeguard the community and ensure their ongoing professional needs are recognised and met.
Healthcare should be delivered by competent, knowledgeable individuals to ensure the best possible experience for the recipient of that care. Nursing is a fabulous profession. The knowledge and skill of the individual Nurse will have the greatest influence on the happiness and health outcomes of each and every client”.
Dr Wendy McIntosh
Wendy has over 30 years of experience as a health professional (clinical, education, and research), twenty-five of those years in mental health. Areas of specific interest and passion for Wendy include professional supervision, professional boundaries, professional identity, links between childhood trauma and mental illness, and workplace bullying.
Wendy has over 20 years of experience as a psychodrama trainee – lifelong learning. She is committed to using experiential learning in the work she does with individuals and groups.
Wendy maintains a full diary of workshops throughout Australia and London UK and consistently receives feedback on her passion, knowledge, and creativity as a presenter and facilitator.
Wendy is continually integrating learning and insights she gains from the work she does within professional boundaries. She has developed internet training tools and education packages for individuals/organisations and delivers webinars for organisations.
With the assistance of six podcast episodes titled ‘Professional Boundaries’, Wendy is exploring and guiding listeners on their own personal and reflective journey through boundaries. Further podcasts are currently in production.
“This PD was one of the most engaging, relevant and immediately implemented PD I have ever attended. There was so many take aways.”
– Nicola, How to Regain Professional Authority through Effective Communication, Hobart 2024
Conference Program:

DAY ONE
Sessions today will include:
- Our Past our Present and Creating our Future
- Professional Authority is Different to Decision Making Power
- Shame and blame we love that game!
- Moral Distress & Injury
- Staying Present in Challenging and Confronting Conversations
- Let’s have those Challenging and Confronting Conversations and Manage your Discomfort
- Listen to Understand
- Codes and Standards of Practice – They are there to Assist us with Professional Authority Finding your Professional Language

DAY TWO
Sessions today will include:
- Finding your Professional Language
- Learning the Language of Professional Boundaries to Enhance One’s Professional Authority
- Professional Boundaries: The Self-disclosure, the Hugs, the Abuse
- Collegial Boundaries
- What do Collegial Boundaries look like in Practice
- Exploring the Damage cause by Colleagues who meet Criteria for Psychopath
- When Little Red Riding Hood is Really a Wolf

DAY THREE
Sessions today will include:
-
The Concept of Incivility
-
Finding your Professional Language
-
Leveraging Collegial Networking: Building Connections for Success
“This event was far the best CPD I have experienced in my Nursing career. The content is relevant to every Nurse. The content was thought-provoking, current and it reignited my passion for Nursing. A must to do, no matter how long you have been practicing.”
– Christine, How to Regain Professional Authority through Effective Communication, Hobart 2024
What’s Included:
- An extensive Conference program based on current best practice
- Conference Presenters who are excited to be able to share their skill, knowledge, & passion with Conference Attendees
- A Conference pack that includes a notepad, pen, & additional information to support a fantastic Conference experience
- A Conference Transcript that identifies each session held at the Conference including the session synopsis & session presenter
- A Certificate of Completion identifying the CPD hours attached to the Conference Program for you to include in your CPD Evidence Portfolio
Disclaimer: The opinions and statements of facts expressed in the Papers in these proceedings are those of the Authors and do not necessarily represent those of the Nurses for Nurses Network (NfNN), the editors, the organising committee or the supporters of this conference. No responsibility can be accepted by the organisers for errors or omissions in the individual papers. Sessions are correct at time of publication. Sessions are subject to change without notice due to circumstances beyond the control of the organisers. NfNN reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time.
Registration Cost
$890.00 inc GST

nEED MORE INFO?
The Venue:
Maroochy River Golf Club
374-514 David Low Way,
Bli Bli QLD 4560
Things to do During your Sunshine Coast Visit
Bli Bli Watersports
Located on David Low Way Bli Bli Watersports boast 50 acres of water-born-fun to be had.
From wakeboarding in the cables ski area, bouncing on the inflatable in Wake Park or throwing a line in to try and catch the elusive Barra, you are sure to have a great time.
Enjoy some fabulous food
Without a doubt the Sunshine Coast is a great place for any foodie to visit. It has an array of delicious places to eat and farmers markets to visit.
Even the venue of the conference is well known for its tasty food.
Need some retail therapy?
Of course the place to go to fight the shopping big is to visit iconic Sunshine Plaza.
With over 320 specialty stores there is something for the whole family.
Who doesn’t love a good dose of retail therapy?
Places are limited. Book now to avoid disappointment!
WHAT OUR ATTENDEES HAD TO SAY
[Wendy] was very knowledgeable and engaging. They understood the audience and knew what they were talking about.

Christine
Great venue. Content of the speaker [Wendy] was well researched and presented very well by all the speakers. Excellent learning experience for CPD.

Margaret
I always enjoy Sue Walkers presentations. She is very fabulous at including everyone. I always enjoy Nursing CPD presentations. I’ve been attending since 2011 and have never been disappointed. I look forward to my next adventure in learning and travelling.

Donna
I found Sue to be a fabulous instructor. She presented as a knowledgeable and considered expert in her field. The participants were engaged for the whole of the workshops, and I enjoyed and learned much.

Bev
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