Managing in the Aged Care Spotlight

20-21 November 2020 | Brisbane, Queensland

Phone: 07 4153 4215
Email: [email protected]

Managing in the Aged Care Spotlight

12 CPD Hours

One of the key opportunities identified by the Royal Commission into the aged care sector is the importance of good management necessary to consistently meet the requirements of the quality and safety standards.

This seminar aims to provide you knowledge and skill in critical areas of management in the aged care sector and the ongoing opportunity to continue your learning with our bespoke aged care managers course.

Workshop Objectives:

  • Understanding of what it means to be a manager in aged care and how to use your position to enhance the aged persons experience of the service.
  • Investigate the concepts of leadership, communication, performance management, clinical governance, and succession planning to enhance your performance and the performance of your team.
  • Explore the current funding models for aged care and review key accounting strategies – from profit and loss analysis to preventing fraud to maximise the dollars available for actual service delivery.
  • Review the Aged Care Quality Standards and the role of management in staff’s ability to delivery of same.

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Our Presenter:

Pam Bridges

R.N., BACH in Social Welfare, Grad Dip Health Services 

Pam is Registered Nurse with a BA Social Welfare and a Graduate Diploma in Health Services Management.  Over her career she has been involved with a wide range of State and National Committees and Reference Groups representing industry views and interests.

Pam has been working at PBC - Pam Bridges Consulting - for the past six years where she has undertaken a wide range of tasks including Nurse Adviser, Expert Witness tasks for the Coroner, Complaint investigations, Gap audits and more.  This work has been carried out in both the residential and home care sectors.

Elizabeth Wilmott


Elizabeth has been involved in education for over 30 years. Her experience includes teaching primary secondary, adult literacy, tutoring, executive professional development, coaching and developing high performing teams.

Over the last 10+ years, Elizabeth has focused on developing individual and teams across the health sector to achieve their potential through exploring the benefits of diversity in thinking preferences, managing for mutual outcomes and challenging the status quo. 

Sue Walker

R.N., BACH NURSING (Admin), M.P.H.C. (Palliative Care), MACN

Specialist Nurse Educator

Sue Walker is a Director and co-founder of the Nurses for Nurses Network and the Nursing CPD Institute. As a Registered Nurse Sue holds Degrees in Nursing and Health Administration, a Master’s Degree in Primary Health Care majoring in Palliative Care, as well as a number of certificate courses in Psychiatry of Ageing, Gerontology, Chemotherapy Administration, Training and Assessment, and is also an Accredited Mental Health First Aid Trainer.

Workshop Program:

day one | 0830 – 1630

Sessions covered in this workshop are:

  • Management in Aged Care – a sector in the spotlight

  • Overview of Quality Standards

  • Workshop: The impact and issues of implementing Aged Care Quality Standards

  • How individuals think differently and how this impacts getting the job done

Day ONE: 1700 – 1800

Optional Networking and Drinks session
Join the presenters to reflect on the day and continue informal discussion.
Cost is included in registration fee

DAY TWO: 0830 – 1630

Sessions covered in this workshop are:

  • Funding in aged care

  • Understanding how money is managed
  • Leading in the aged care environment
  • Bringing it all together Q&A Panel discussion


Pacific Hotel

345 Wickham Terrace, Spring Hill, Queensland 4000

The hotel has offered a special rate of $125 (room only) or $139 (including breakfast). Just let them know that you are attending the Seminar at the hotel when booking.

Parking is available for day visitors at the hotel for $15.00/day – simply drive down the driveway (off Wickham Tce) and take a ticket from the ticket machine. After parking, go into the hotel from the car park and head to reception – they’ll provide you with a validated ticket that will allow you to exit the car park at the end of the day.

The Hotel is a short walk from the Queen street mall and transit centre if you choose to take public transport.

More great things to do during your Visit

As the capital of the Sunshine State we are blessed with idyllic subtropical weather all year round. With award-winning food and wine, a jam-packed events calendar, adventurous activities, scenic weekend getaways and plenty to explore all over the city, there’s always something to do. Are you ready?


Meet over a drink and casual meal at Proud Mary before catching a show, or treat a date to an Italian feast at Bar Alto before a late-night live act.


A ‘must see’ for all visitors to Brisbane, Mt Coot-tha’s Brisbane Lookout offers spectacular panoramic views over the CBD all the way to Moreton Bay. Walking tracks are abundant through the National Park and the Lookout itself showcases a historical timeline of this iconic destination.


Streets Beach is a South Bank icon and a must-visit while you’re exploring the 17-hectare South Bank Parklands. Australia’s only inner-city, man-made beach boasts a sparkling blue lagoon surrounded by white, sandy beaches and sub-tropical plants. Streets Beach is an oasis in the middle of Brisbane City. 

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Ready to book this event?

See what other attendees have said…

Sue gave excellent coverage of the course with her ease of manner and I feel it will be beneficial to me both in my nursing work and my personal life. 

Engaging, informative rich, enjoyable and thought provoking two days that I am very grateful to have the opportunity to attend. Thank you for your time and effort…Elizabeth, it is obvious that the topic is something you believe in.

It was interesting to hear from someone [Pam] who had worked on both sides of ACFI – as a provider and a validator. 

Conference Education Governance

The Governance oversight for the content of this Conference program and the issuing of the associated CPD Certificate is provided by the Education Governance Committee of the Nursing CPD Institute (NCI). The NCI is committed to providing high quality, clinically relevant education for Nurses. They believe that the knowledge and skills of an individual Nurse has a huge impact on the success of a patient’s experience in the healthcare system and provide a range of education content to do just that. The education sessions are provided by and in consultation with subject experts with proven experience in their field of speciality.

Find out more about the NCI Education Governance Committee>>

Costs & Inclusions

  • An education program based on current best practice information
  • Presenters that are recognised as experts in their field and excited to be able to share their skill, knowledge, and passion with program Attendees
  • A satchel that includes a notepad, pen, lanyard, and additional information to support a fantastic education experience
  • A lovely morning, lunch and afternoon tea
  • A Certificate of Completion for you to include in your CPD Evidence Portfolio
Disclaimer: Sessions are subject to change without notice due to circumstances beyond the control of the organisers. Organisers reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time. 

Registration Cost


*prices include GST

The Nurses for Nurses Network strongly recommends customers take out travel insurance at the time of registration for an event, to cover any unforeseen circumstances that may prevent them attending and thus incur any financial loss.