Racism, Incivility and Harm in Healthcare

Why behaviour, boundaries and silence continue
to cost lives.

17 – 26 May 2027 | Cruising The South Pacific departing Sydney | 24 CPD Hrs

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Phone: 07 4151 3884
Email: [email protected]

Phone: 02 7908 7774
Email: [email protected]

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Welcome!

We hope you enjoy exploring the conference information below. If you would like to secure your place or have any further questions please complete the enquiry form or contact the team from Education at Sea, our conference partners, on:

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What this Conference is about

Racism in healthcare is often framed as an issue of fairness or culture. This conference takes a different, evidence-based position: racism, incivility and professional boundary failures are patient safety risks that contribute directly to workforce harm, delayed care, missed escalation and preventable death.

Designed for nurses and midwives working across acute, community, maternity and aged care settings, this conference examines how racism is enacted and sustained through everyday behaviours, workplace hierarchies, selective enforcement of “professionalism,” and organisational silence. Drawing on Australian and international evidence, participants will explore how incivility and boundary breaches disproportionately affect racially minoritised staff, how bystander inaction becomes normalised, and how these dynamics compromise both staff wellbeing and clinical outcomes.

This is not an awareness-raising event. It is a clinically focused, system-aware examination of how harm persists even in organisations with policies, values statements and zero-tolerance language. The conference challenges nurses and midwives to recognise these patterns, understand their professional and ethical implications, and identify what can realistically be influenced.

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Why This Conference Matters for Nurses and Midwives

Nurses and midwives work at the point where health policy, organisational culture and patient care collide. When racism, incivility and professional boundary failures exist within that system, they do not stay in the realm of “workplace culture” — they shape clinical decisions, communication, escalation, and ultimately patient outcomes.Evidence shows that racism in healthcare contributes to delayed treatment, under-assessment of pain and risk, poorer maternal outcomes, reduced access to services, and preventable harm. At the same time, racially minoritised nurses and midwives experience higher levels of incivility, exclusion and punitive boundary enforcement, which affects psychological safety, retention and team functioning. These workforce impacts directly affect patient safety through reduced speaking up, breakdowns in communication and moral distress.

Nurses and midwives are also frequently placed in the role of bystanders, witnessing unprofessional behaviour, discriminatory remarks or unsafe decision-making, while operating in hierarchical systems where speaking up carries professional risk. Without clear understanding of how power, policy and culture influence behaviour, individuals are left carrying responsibility for problems that are structurally produced.

This conference is important because it reframes racism and incivility as clinical and professional risks, not personal disagreements or isolated incidents. It equips nurses and midwives with the language, evidence and ethical framework to recognise how harm is sustained, how professional boundaries can be misused, and how silence becomes part of the problem. Importantly, it focuses on what can realistically be influenced within clinical, educational and leadership roles, rather than relying on awareness-raising or individual goodwill.

For nurses and midwives, this is about protecting patients, protecting colleagues, and protecting their own professional integrity in systems that too often expect harm to be tolerated quietly. This conference supports safer practice, stronger professional accountability and more sustainable careers — not by asking clinicians to be braver, but by helping them understand the systems they are working within and how to navigate them ethically and safely.

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Conference Learning Outcomes

By the end of this conference, nurses and midwives will be able to:

  • Analyse how racism, incivility and professional boundary failures function as interconnected risks within healthcare systems, impacting staff safety, clinical decision-making and patient outcomes.
  • Critically examine the role of workplace hierarchy, power and organisational culture in enabling unprofessional behaviours, selective accountability and bystander silence.
  • Identify the consequences of incivility, racism and boundary breaches on workforce wellbeing and patient safety, including moral distress, disengagement, communication breakdown and escalation failure.

Not your typical Nursing CPD Conference

Our Presenters:

Dr Wendy McIntosh

RGN, RMHN, Grad. Dip MH, MN, Cert IV Workplace Assessment & Training, Group Leadership Cert, MRCNA, MANZCMHN, AANZPA

Establishing her own company Davaar Consultancy Training & Development in 2005, Wendy has over 30 years as a health professional (clinical, education and research), twenty-five of those years in mental health. Areas of specific interest and passion for Wendy include: professional supervision, professional boundaries, professional identity, links between childhood trauma and mental illness and workplace bullying.

Wendy has over 20 years as a psychodrama trainee – a life long learning. She is committed to using experiential learning in the work she does with individuals and groups.

Regularly presenting workshops at national & International conferences, Wendy consistently receives feedback on her passion, knowledge and creativity as a presenter & facilitator. Wendy is continually integrating learning and insights she gains from the work she does in professional boundaries.

Wendy has developed internet training tools and education packages for individuals / organisations and delivers webinars for a variety of organisations nationally and internationally. With the assistance of six podcast episodes titled ‘Professional Boundaries’, Wendy is exploring and guiding listeners on their own personal and reflective journey through boundaries.

This series of professional boundaries podcasts has been picked up by the School of Health and Social Care, Edinburgh Napier University to be used in their curriculum. Further podcasts are currently in production.

Wendy was Charter President of the Global Nurses & Midwives Rotary Club. An innovative, diverse and inclusive Rotary Club whose members come from around the world.

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davaar.com.au | 0411 385 573

Sue Walker Nurses for Nurses

Sue Walker

RN, BN, BN (ADMIN), MPHC, MACN, Specialist Nurse Educator

Sue is the Director and Co-Founder of Nurses for Nurses (NfN), delivering national and international conferences, study tours and professional development programs for nurses and midwives. She is also a key contributor to Nursing CPD, an online education platform supporting nurses to meet NMBA Continuing Professional Development requirements through accessible, evidence-based learning that is firmly grounded in real-world practice.

Sue holds degrees in Nursing and Health Administration, a Master of Primary Health, and postgraduate qualifications in areas including psychiatry of ageing, gerontology, chemotherapy administration and training and assessment. Her career has included frontline clinical roles, senior management and education leadership, giving her a practical, end-to-end understanding of how healthcare policy, workforce pressures and clinical realities collide at the point of care, in the community and across the system.

A sought-after presenter in Australia and internationally, Sue focuses on the issues nurses actually face at work — not just what looks good in policy documents. Her areas of interest include leadership without titles, public and population health, professional boundaries, workplace culture and incivility, bullying and moral distress, emergency management, aged care, mental health, advanced life support education, and the long-term psychological impact of caring work. She is particularly passionate about strengthening clinical judgement, professional confidence and practical strategies that protect both patient safety and workforce sustainability.

Sue is known for education that is evidence-based, unapologetically practical and grounded in the lived experience of nursing. Her programs move beyond surface-level wellbeing conversations to explore how organisational design, risk management and workforce policy shape daily practice and long-term career outcomes.

At the heart of her work is a simple belief: nurses and midwives are not just the backbone of healthcare — they are critical decision-makers whose knowledge, judgement and advocacy directly influence patient outcomes and system safety. Sue’s goal is to ensure nurses and midwives are supported and professionally empowered to meet the growing complexity of modern healthcare while sustaining long, fulfilling careers.

Conference Program:

The Conference is delivered in two formats, reflecting the principles of adult learning. Live presentations take place in the Conference Room, supported by an online library that opens prior to the Conference commencement. The library is an essential component of the overall Conference program.

The library contains Conference material supplied by the presenter(s), which may include:

  • Research documents
  • Links to external information
  • Recorded Conference presentations

The research documents and recorded presentations form part of your Continuing Professional Development activities. These materials are made available before the Conference begins, allowing you to start your learning early.

If you prefer not to complete these activities beforehand, the library remains open for two weeks following the Conference. You may also choose to engage with the library content during the Conference itself, though you will need to purchase the ship’s internet package.

Below is a snapshot of the Conference Program:

Day One:
17 May 27 | Depart Sydney

1600: We set Sail – make sure you are on deck to say bon voyage.

Evening: Conference Registration and Welcome Function

 

Day Two:
18 May 27 | Conference Day

Sessions included today:

  • Racism, Incivility and Harm in Healthcare
  • Exploring Unconscious Bias
  • Incivility Isn’t Minor: Why ‘Low-Level’ Disrespect Is High-Risk
  • Differentiating Between Bullying and Rudeness
  • Bias, Blind Spots, and Uncomfortable Truths
  • When Inequality Becomes Lethal: Racism, Power, and Healthcare in Australia

    Evening: Networking Session

    Day Three:
    19 May 27 | Conference Day

    Session included today:

    • Beyond the Tick-Box: Trauma, Culture, and What Safe Care Really Requires
    • White Medicine, White Ethics: How History Still Shapes Care
    • Racism in Healthcare: Not Just Unfair — Lethal
    • From Bias to Bedside: How Racism Shapes Clinical Decisions
    • When Harm Becomes Normal
    • Limbic system arousal and deescalation

      Evening: Networking Session

      Day Four:
       20 May 27 | Free Day

      Take this time to reflect on conference activities and explore this fabulous ship.

      Evening: Networking Session

      Day Five:
      21 May 27 | Mystery, Vanuatu

      0800 – 1700: Explore this port at your leisure

      This hidden gem in Vanuatu is exclusively accessible to cruise passengers, offering a truly unique getaway experience. Though it doesn’t have any permanent residents, Mystery Island offers a wealth of shore excursions. With stunning beaches, crystal-clear waters, and some of the best snorkelling spots in the region, a Vanuatu cruise to the South Pacific islands is an absolute must for any traveller.

      Evening: Networking Session

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      Day Six:
      22 May 27 | Lifou, New Caledonia

      0800 – 1700: Explore this port at your leisure

      Dive into the vibrant energy of this bustling South Pacific island and savour the delightful fusion of French and Melanesian flavours during our shore excursions. Immerse yourself in the enchanting Kanak culture, with its captivating traditional music, dance, and exquisite arts and crafts.

      Evening: Networking Session

      Day Seven:
      23 May 27 | Noumea, New Caledonia

      0800 – 1700: Explore this port at your leisure.

      Sunny Noumea is a vibrant mix of cultures and energy that’s hard not to love. As the capital of New Caledonia, it boasts some of the best weather in the South Pacific and a lively city vibe to match. Its rich cultural heritage comes alive in its museums, theaters, and art galleries—don’t miss the Jean-Marie Tjibaou Cultural Centre to dive into traditional Kanak culture. For stunning views of the island’s lush palms, hibiscus, and coconut trees, climb to the top of Noumea Cathedral.

      Evening: Networking Session

      Day Eight:
      24 May 27 | Conference Day

      Sessions included today:

      • Professional Obligation, Not Optional
      • Thought you Knew about Professional Boundaries: Think Again
      • The Link Between Racism and Reporting Boundary Transgressions
      • Strategies that you can Integrate into Your Practice
      • Professional Boundaries: The Standard You’re Already Being Held To
      • Incivility Isn’t Random: Why Unprofessional Behaviour Persists in Acute Care

      Evening: Networking Session

      Day Nine:
      25 May 27 | Conference Day

      Sessions included today:

      • Beyond Tick-Box DEI: Why One Size Never Fits All
      • Race, Power, and the Making of Modern Australia
      • Zero Tolerance Policies that Tolerate Everything
      • What Nurses Can Influence, Even Without Formal Power
      • From Insight to Action: What Changes After This Conference

        Evening: Farewell Function

        Day Ten:
        26 May 27 | Arrive Sydney

        0630: Disembark – Safe Travels!

        Inclusions

        • An extensive Conference program based on current best practice
        • Education content that meets the same exacting standards as anything offered in an Australian land-based program
        • Conference Presenter who is excited to be able to share her skill, knowledge, and passion with Conference Attendees
        • An online Conference library filled to the brim with educational content that allows you to create your own learning experience by completing pre-conference education activities
        • A Registration Reception including complimentary drinks where you can meet other Conference Attendees and network with Conference Convenors and Conference Presenters
        • A Conference pack that includes pen and lanyard (this is important on a cruise ship to attach your room key, which becomes your lifeline on a ship)
        • The opportunity to meet as a group in various Conference Networking sessions, in one of the many fabulous locations on the ship
        • A complimentary Farewell Function held on the last night of the Conference to celebrate new friendships and information gained
        • A Conference Transcript that identifies each session held at the Conference, including the session synopsis and session presenters
        • A Certificate of Completion identifying the CPD hours attached to the Conference Program for you to include in your CPD Evidence Portfolio

        Disclaimer: The opinions and statements of facts expressed in the Papers in these proceedings are those of the Authors and do not necessarily represent those of the Nurses for Nurses Network (NfNN), the editors, the organising committee or the supporters of this conference. No responsibility can be accepted by the organisers for errors or omissions in the individual papers. Sessions are correct at time of publication. Sessions are subject to change without notice due to circumstances beyond the control of the organisers. NfNN reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time.

        Registration Costs
        $1390.00

        Please Note: Conference registration does not include accommodation or travel costs.

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        The Venue:

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        Refurbished in 2019, including Fun-Ship 2.0 upgrades including the Green Thunder Waterslide & Waterpark, Guy’s Burger Joint, Blue Iguana Cantina and the Blue Iguana Tequila Bar. Take time to relax, explore and have fun. 

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        Relax in a style & smart sophistication. Our modern inside staterooms are highlighted with appointments like a TV, sitting area and more.

        All you have to do is unpack and relax. Your room steward will clean and tidy your room every day all you need to do is get dressed, grab your bag and start your adventure.

        Dining Options

        You've got a foodie in you — everyone does! Awaken and delight yours on this cruise with delicious main dishes, tempting desserts and general yumminess everywhere you look.

        There is plenty of choice but where to start? Including four new dining options - Masala Tiger, Fahrenheit 555, Pizzeria del Capitano and Seafood Shack.

        Relax and unwind

        Sometimes you just need to get away… from all that vacation. We know — sitting at home, it’s hard to imagine that, but trust us — it’s really, really nice to have a place to unwind from the day’s excitement.

        Escape to a world designed, from the ground up, for relaxation. Cloud 9 Spa staff are masters (or, maybe more like artists) trained in the craft of simply helping you chill.

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        Here's your chance to dip a toe into onboard entertainment, activities, bars and more… so that when you cruise, you're ready to dive headfirst into the fun.

        There's stage shows, comedy bars, live music, and karaoke just to name a few of the entertainment choices you have to enjoy onboard.

        How Do I dress on a cruise?

        Most cruise lines offer a casual atmosphere onboard. Casual attire is the norm during the day, and there is no formal dress code at night. However, many passengers choose to change into something slightly less casual for dinner.

        At least once per sailing, during which passengers are encouraged to dress up. While you rarely see tuxedos or evening gowns, suits and cocktail dresses are quite common.

        Additionally, ships usually host several themed nights, such as White Parties, '70s, or '80s Night, Hawaiian or even Mexican during each sailing. It’s a good idea to bring along a few themed items.

        NB: Closer to your sail date you will be able to see what the exact theme nights are being held via your cruise companies app.

        faqs

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        Can I Bring the Family?

        Because a cruise is a fabulous holiday experience, your family and friends can join you on your CPD Travel adventure.

        Whilst you are attending lectures, there are many activities to keep them busy, including an exceptional kid's club program.

        Talk to the Team at Education at Sea, and they can organise all your and your travelling companion's travel arrangements.

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        What if I need kid-free time?

        If you only want to mix with adults, most ships have an adults-only area, with entry only available to people over 18.

        Guests will jump for joy upon discovering this private retreat where they can connect with the ocean - and disconnect from everything else.

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        Can you give me some tips on Cruising?

        We sure can! Whether you are a seasoned cruiser or this is your first time onboard a cruise ship, our Ultimate Guide to Cruising is sure to have some valuable tips and advice to ensure you have a fantastic time on this Travel CPD adventure.

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        Can you organise for me to share a room with someone?

        We can't promise - but we can pop your name on a waiting list, and if another person asks the same question, we can put you in contact with each other, and you can decide if you are compatible with sharing a cabin.

        Contact the fabulous people at Education at Sea on 02 7908 7774 for more information.

        CPD Conference Partner

        Education at Sea

        Education at Sea is an Australian business founded by experienced Nurses who wanted to offer a better alternative for CPD education for their fellow Nurses.

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        Great venue. Content of the speaker [Wendy] was well researched and presented very well by all the speakers. Excellent learning experience for CPD.

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        I really enjoyed the event. Dr Wendy is a no-nonsense presenter with a good sense of humour and extensive practical and theoretical knowledge of her subjects. She made everything easy to understand but also challenged our thinking in many ways.

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        Sue is an outstanding educator. The pace and content of this seminar was fantastic. Participants were encouraged to participate as able. I took away quite a few items for use later.

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        I found Sue to be a fabulous instructor. She presented as a knowledgeable and considered expert in her field. The participants were engaged for the whole of the workshops, and I enjoyed and learned much.

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        I thought the content would maybe be heavy and yes some sessions were emotive but I was so hooked. The presenters (Wendy and Sue) were very engaging and passionate about the content and their energy was contagious.

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        RN, Trauma-informed Care across the Lifespan, The Sunshine Coast

        Sue Walker is an amazing presenter and kept me interested, entertained and inspired from start to finish. Excellent information presented in an open and safe environment. Course content all very relevant in a great welcoming and inclusive environment.

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        RN, Stress Management for Healthcare Workers, The South Pacific

        [Wendy was] relatable, passionate to deliver the content in an easy-to-understand format with great examples.

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        RN, Trauma Informed Care, The South Pacific

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